May 2019
2019 is a defining year for Japan--change of the era from Heiwa to Reiwa to hosting the first Rugby World Cup to be held in Asia. In a year like this, Halekulani--a Hawaiian institution for over a century and synonymous with ultimate paradise--will be opening this summer in Okinawa. Luxury Card Concierge is available 24/7 to assist with bookings, and we have also prepared limited-time offers specially for our cardmembers.
Best regards,
Hamilton Hayashi
Japan Representative Director, Luxury Card
NEW OPEN! Halekulani Okinawa Opening Offer
Hawaii's beloved Halekulani will be opening its second property in Onna Village on the main island of Okinawa on July 26th (with reservations being taken from July 29th onwards). Each room has a picturesque ocean view of the emerald sea and white sand beach. Situated in the Okinawa Kaigan Quasi-National Park, the abundant natural scenery can truly de described as a paradise.
<Cardmember Privileges>
•Daily complimentary breakfast for 2
•Complimentary Wi-Fi access
•Room upgrade (upon availability at check-in)
•Early check-in, late check-out
•VIP amenity
Extra Amenities for Limited Time at The Peninsula Hotels
The Peninsula in Hong Kong, Manila, Beijing and Tokyo are offering 1 complimentary day for booking minimum of 4 consecutive nights (for stays until August 31, 2019)(The Peninsula Manila until December 30th, 2019, The Peninsula Tokyo until September 30th, 2019).
<Cardmember Privileges>
•Daily complimentary breakfast for 2
•"Peninsula Time" -- flexible check-in/check-out time to match the guests' schedule
•Room upgrade (upon availability at check-in)
•Room amenity upgrade
•Complimentary overseas calls via VoIP (Hong Kong and Beijing)
•Additional enhancement by property
oThe Peninsula Hong Kong: $100 restaurant & spa credit
oThe Peninsula Beijing: $100 restaurant & bar credit
oThe Peninsula Manila: set lunch or dinner for 2 at Old Manila; 60 minute in-room shiatsu massage for 2 as added privilege for staying at least night nights
<Limited Time Privileges until August 31st, 2019>
•The Peninsula Hong Kong: 7 nights for booking of 5 consecutive nights(Third and sixth day)
For further details on the offer or for reservation, please contact Luxury Card Concierge at 0120-080-391
Get An Award Ticket Using Rewards Points!
<United Airlines MileagePlus>
United Airlines operates 110 flights a week to Honolulu, Guam and 7 cities in the US from Japan. With a leading network connecting Japan with the US and the airline not charging fuel surcharge for redemptions, United Airlines is an appealing option for transferring your rewards points into MileagePlus miles for use this summer.
<Hawaiian Airlines HawaiianMiles>
With a new partnership with Japan Airlines, earning and redeeming miles on both airlines are increasingly becoming more convenient and easier.
For more information on mile earning:
https://hawaiianair-jp.custhelp.com/
app/answers/detail/a_id/2295
For more information on award tickets:
https://hawaiianair-jp.custhelp.com/
app/answers/detail/a_id/2298
▼▽Click on below link for converting rewards points into miles:
https://myluxurycard.co.jp/
serviceinfo/point/
＞Login＞おすすめ情報（LUXURY CARDサービス・インフォメーション）＞Point program
Start of Luxury Limousine in Nagoya
Due to continued popularity of Luxury Limousine, we are pleased to announce the launch of the service in Nagoya with The Kawabun, a ryotei that has a 400 year history. And an added cardmember benefit, a half bottle of Moet & Chandon will be provided for ordering course menu.
For more details:
https://myluxurycard.co.jp/
serviceinfo/dining/
Login＞おすすめ情報（LUXURY CARDサービス・インフォメーション）＞Dining
English Support Enhancement
As part of our ongoing enhancements to provide leading bilingual customer service, Luxury Card Concierge can accept inquiries in English via telephone*. From dining reservations to travel bookings and everything in between, concierge agents are available 24/7 at 0120-080-391 (+81-3-3560-8168 from overseas) to help you Experience More.
Customer Support, which provides account-related assistance such as card fraud/theft, point redemption, and address change, is also now available in English as well*. It is open 9:30am-6pm weekdays and Saturdays, excluding holidays and year-end period. Please call 0120-080-392 (+81-3-6739-0328 from overseas).
For cardmembers who have yet to download the Luxury Card mobile app, please take this opportunity to do so in order to fully maximize the membership value. Card benefits, quarterly member-exclusive magazine, hotel & travel program and special offer notifications are all available in English.
We value your membership and hope the above changes will make Luxury Card even more useful.
* Availability of English-speaking agent may be limited due to demand; a call back may be required
Luxury Card Mobile App Design Renewal
From April 15, the cardmember-exclusive mobile app has been redesigned. The functionalities are intact, but the customer as well as visual experience have been heightened. As before, the app will provide timely news and offers as well as app-exclusive benefits. So please download the app if you have not yet done so.
Download the Luxury Card App
Download the Luxury Card App